FASALU PARUTHIKUTH

Results-oriented and highly skilled Logistics Coordinator with 12+ years of
experience optimizing supply chain processes and driving operational efficiency.
I have been 8 years’ experience in Ocean Freight operations (Imp & Exp)
including Customs Clearance. Proven track record of successfully overseeing
end-to-end logistics operations, including procurement, transportation, and
inventory management. Demonstrated leadership in managing cross-functional
teams to meet and exceed organizational goals. Committed to ensuring
seamless logistics operations and exceeding customer expectations. Seeking
an opportunity to leverage expertise in logistics management to drive success in
a dynamic and growth-focused organization. My responsibilities will encompass
a diverse range of tasks critical to the success of our business.

Successfully delivered customer service excellence, meeting or exceeding
contractual requirements for 100% of shipments.
Arranged 150 import and export Ocean Freight shipments in monthly basis, an
efficient and cost-effective manner, achieving required service levels.
We provided the warehouses with in-depth packaging instructions for differing
customer preferences and produce import/export documents.
Reviewed and processed 200 customer bookings and clearance instructions,
maintaining a 98% accuracy rate.
Managing the day to day export and import bookings of Trailer/TIR Freight
shipments. And experience with European freight (Sea / Air) operations.
Addressed 90% of service failures by identifying root causes and implementing
corrective actions promptly.
Maintained 100% compliance with relevant work and safety legislation, standards,
organizational procedures, and national security regulations.
Regularly communicated with overseas branches, resolving issues in a timely
manner and maintaining a 95% satisfaction rate.
Communicated with airlines and integrators regarding service issues, ensuring
resolution within a minimum timescale for 90% of cases.
Prepared and provided shipping quotes for 100 customers, resulting in a 20%
increase in successful transactions.
Processed shipping paperwork accurately for 150 Ocean freight shipments.
Resolved 80% of customer queries and complaints promptly, ensuring customer
satisfaction.
Obtained and checked 200 shipping invoices, maintaining accuracy and compliance.
Produced and checked essential shipping documentation for 95% of shipments,
ensuring accuracy and compliance.
Booked and arranged 120 shipments (FCL/LCL) with internal offices, shipping lines,
and consolidators. for all shipments.

Bachelor Degree in Calicut University

Subject - BSc Zoology