Fatima Haroon

A successful, conscientious, hardworking student. Ambitious and highly focused on a future career in healthcare. A well organised and efficient individual, with a thorough and precise approach. Able to maintain healthy social relations with my colleagues and seniors alike. My ambition is to effectively contribute towards the success and achievement of the company that I work for. Adaptable to changing circumstances as well as performing under stress. I have the competence to monitor and analyse complex problems and provide efficient solution through computational and analytical methods, combined with a strong passion in research and development and innovation. Building things and consistently improving them overtime for improved efficiency

Uber Eats Customer Support,                                                                         

June 2023

During my time at mind-bridge I initially started as a customer support representative where I received incoming calls regarding uber eats customer complaints as well as uber drivers which were onboarding helping them to join the company by assisting them regarding car insurance and DBS check process. After working in this department, I was promoted to the sales team where I conducted outbound calls to restaurants in London engaging them to begin using uber eats by delivering my sales pitch, in addition conducting follow up calls to potential leads from prior calls. Enhancing my sales pitch over time to improve sales as I worked for more than just the incentive, I deemed it necessary to improve my sales skills.

Little Dessert Shop Chorlton                                                               

April 2023- Present

While working at LDS I have enhanced my skills of communication and time management. From taking orders on the phone as well as managing customers in the store, providing excellent customer service by serving at the table and taking extra care of families with children and disabilities.

Punjab Group of Colleges                                                                              Lahore, Pakistan                                     2021-2023

Intermediate (Faculty of Sciences)    

• A+                                                                                                                                                Beaconhouse School System            Lahore, Pakistan           
• 2019-2021                                                                             
•     Matriculation                                                                                                                                  A+