
Firdaws Omar
Customer Service / Support
Services offered
Multilingual individual with over 10 years of informal community interpreting experience, supporting friends and family with English–Somali translation for healthcare, school, housing, and official documents. Skilled in clear, accurate communication and helping others navigate services. Reliable, empathetic, and highly organised, seeking opportunities to apply my language skills in a professional interpreting or support role.
Experience
A caring, multilingual, and highly organised individual with strong experience supporting families, managing household routines, and coordinating educational needs. Skilled in interpreting and translating between English and Somali since 2014, including helping community members with official documents, housing queries, and GP appointments. Previously managed and operated a successful Amazon business until 2022, demonstrating strong entrepreneurship, customer service, and administrative skills. After pausing the business to focus on family, including caring for a child with additional needs, I bring resilience, problem-solving ability, and a calm, supportive approach to all tasks.
I am committed, reliable, and quick to learn new systems. I thrive in roles that involve helping others, clear communication, and organisation. Currently seeking opportunities where my interpersonal skills, community interpreting experience, and strong work ethic can make a positive impact.
Education
A Levels | College of North West London | 2008 – 2010
Subjects: Maths, Biology, Chemistry, and Psychology
GCSEs | College of North West London | 2008
Subjects included English, Maths, and Science
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