Fortune Hove

A passionate and dedicated individual who thrives on providing exceptional customer service, seeking a position in a dynamic and fast-paced environment. Bringing previous experience in similar roles, strong communication and interpersonal abilities, and a talent for working collaboratively in a team. Keen and practiced in management creating a fair work environment. Skilled in multitasking, prioritising, and maintaining composure in high-pressure situations. Proactive, organised, and adaptable to change, with an unwavering commitment to achieving optimal outcomes. Adept at working with customers to ensure their satisfaction, and always willing to go above and beyond to exceed expectations. Seeking an opportunity to leverage these skills and bring a positive attitude to any setting.

Event Manager

Friern Manor l Essex, UK

2015 - 2020

Conducting events such as Christmas parties, and birthday celebrations although primarily weddings. My role required that I have a close relationship with the organisers (bride and groom) to ensure their day ran smoothly and to their specifications from a young age.

Displayed the highest standards of hospitality following the company's reputation as a representative to provide an unforgettable experience, showed great attention to detail not just in orchestrating the proceedings for the given function but in regards to the overall appearance of their environment.

managed staff of up to 10 members providing food and beverage service for events of 100 guests and more.

Demonstrated confident knowledge of POS systems and excel spreadsheets.

Regularly provided invoices and settled payments including performing end-of-day banking.

Bar Supervisor

Sunborn London | UK

2021 - Present

Promoted into this role within a few months of employment through displaying excellent customer service and high efficiency in all areas of service and out.

Showcased a clear understanding of classic cocktails and furthered this by creating my own to add to the menu.

regularly performing opening and closing procedures, and operating the POS system. Cleaning and restocking supplies.

Requesting and attaining till change from the accounts team.

Closing till and sending banking.

Maintaining and enforcing clean and organised workspaces including bar back area, bar, tables, condiment station and storage areas.

Checking and ordering stock.

Delegating roles and managing staff by merit of skill to provide a seamless service for the drink-to-table structure of the job.

Creating rotas weeks ahead of time.

Education 
De La Salle

2010 - 2015

• GCSE English Literature - A*
• GCSE Religious Education - A
• GCSE Core Science -B
• GCSE English Language - B
• GCSE Maths Statistics - B
• GCSE Maths - B
• GCSE Art and Design - B
• GCSE Additional Science - C
• GCSE Physical Education - C
• GCSE Geography - C
• GCSE French - D

South Essex College

2015 - 2017

• A Level Film Studies - D
• A Level Photography - D
• A Level Fine Art - D