Francesca Piccini

Having worked in various establishments, I have honed my skills in delivering exceptional service with a focus on creating a welcoming and professional atmosphere. My experience includes managing reservations, greeting and seating guests, handling customer inquiries, and ensuring smooth operations at the front desk. My ability to remain calm under pressure, combined with my attention to detail and excellent communication skills, makes me an ideal candidate for this role.

I excel in front of house roles, consistently delivering exceptional customer service, managing reservations efficiently, and creating a welcoming atmosphere for guests. My strong communication skills, attention to detail, and ability to remain calm under pressure ensure smooth and professional operations.

I completed my GCSEs with a focus on tourism, where I gained a strong foundation in the principles of the tourism industry. My studies included topics such as customer service, hospitality management, travel planning, and tourism marketing. This education provided me with valuable insights and skills that have been instrumental in my career in the front of house roles.