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Grace Henfrey

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About Grace Henfrey:

I have 5+ years e-commerce experience at Farfetch where I have gained extensive E-commerce strategy, trade marketing, merchandising, business development & analytical skills across luxury fashion & beauty. Launched beauty category in 2022 with the head of beauty & director of category management. I am now seeking my next career progression as e-com/ trade manager within the luxury beauty/ fashion sphere. 

 

 

Experience

work experience 

 

FARFETCH | DIGITAL MERCHANDISER

JAN 2022- PRESENT 

  • Launched beauty department on Farfetch.com with director & head of beauty
  • Daily management of beauty category & go to a
  • Lead global trade marketing strategy & ­­calendar with head of beauty content across 360 channels, ensuring balance of commercial and brand content 
  • Own & present weekly trade analysis: traffic, conversion, product performance & customer behaviour to drive existing customer growth, repeat purchase & prospects 
  • Lead global & regional product trade plans & calendar across CRM, meganav, social, influencer, PC & promotions to improve global marketing strategy & growth 
  • Lead UX reporting, gathering analytics and customer feedback to drive growth
  • Management of CRM strategy, product build & development – BAU & automated
  • Quarterly analysis for brand reporting & content – interpreting data and story telling
  • Collaborate with UI team to drive navigation & AB testing
  • Oversee site content process & final sign off – assets & creative briefs 
  • Define site enhancements & initiatives across tech teams, PLPs & homepage
  • Monitor market trends to inform business strategy & present to wider team 
  • Monitor stock reporting & day-to-day management of site 
  • Collaborate with SEO to optimise best practices to improve search ­
  • Work with loyalty team to develop beauty loyalty programme

 

 

FARFETCH | JUNIOR DIGITAL MERCHANDISER

JULY 2020-JULY 2022

  • Production of merchandise development & brand strategy reports 
  • Merchandise trade reporting on a weekly, monthly & bi-annual basis
  • Collaborate with editorial, SEO, app & CRM to plan the trading calendar and deliver strategic product & brand direction for all comms 
  • Trend forecasting focusing on market drivers, customers and suppliers
  • Competitor tracking & price analysis
  • Monitor marketing campaigns – 360 analysis underpinning key success and failure for future calendar planning

 

FARFETCH | VISUAL MERCHANDISE ASSISTANT 

JAN 2019-JULY 2020

  • Curate and present weekly trade reports in trade catch up 
  • Collaborate with digital team to produce best trade marketing strategies
  • Product placement for highly trafficked category, sets and brand pages

 

FARFETCH | ADVERTISING OPERATIONS ASSISTANT (FIXED CONTRACT)

JUL- DEC 2018

  • EOC reporting on media metrics to ensure campaign delivery and performance is in line with approved scheduling and client KPI’s
  • Manage and track marketing budgets across clients & external agencies 
  • Lead planning of advertising schedule & budget reporting 
  • Responsible for paid activity timelines and activation 

VICTORIA BECKHAM | BRAND COMMUNICATIONS ASSISTANT (FIXED CONTRACT) 

JAN-MAY 2018

  • Assisted with VB beauty x Estee Lauder collaboration - events & retail marketing 
  • Production and delivery of bi-annual sales, Christmas POS and marketing 
  • Management of social media; writing copy, scheduling post & reporting 

 

 

Education

UNIVERSITY OF LEEDS

BA Marketing 2:1

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