Gurpreet Kaur

looking for part time job

The Sachdev Group
Harpreet Insurance (2015-2018)
Sales Telemarketing (Customer Service)
(Internal organizational transfer)
Galaxy Toyota (2018-2020)

Job Responsibilities:
● Sr. Sales Telemarketing.
● Facilitated growth and increased brand awareness by working with the sales team to build and maintain
key business relationships.
● Prepared reports for competitive products.
● Summarized and collected sales data to prepare marketing reports.
● Handled telephone calls from interested customers.
● Used scripted sales strategies to converse with customers reached by manual dialing and automatic
systems.
● Helped new telemarketers learn best practices, communication strategies and performance standards.
● Resolved customer inquiries, questions and concerns to consistently offer quality
service and meet performance benchmarks.
● Maintained and recorded customer information in the database.
● Responded to inquiries from potential customers via email and telephone.
● Educated customers about new products, sales processes, warranty requirements and service standards.

Currently Pursuing MBA from York St John University for January 2023 Intake.