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Harpreet Sagoo

Harpreet Sagoo

Cloud & Hosting Service Lead

Technology / Internet

Birmingham, Birmingham

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About Harpreet Sagoo:

A highly skilled and dedicated customer service professional with extensive experience in Information technology services. Over the years I have developed a deep understanding of cloud technologies and their application in enhancing customer experience. My expertise lies in providing continuous service improvements and ensuring seamless service delivery to both clients and customers. I am passionate about problem solving and committed to delivering high quality, responsive support that fosters positive client relationships.

Experience

I am a highly skilled customer service professional with extensive experience in Information Technology services, particularly in Cloud & Azure technologies. I specialise in continuous service improvements and seamless service delivery, with a strong focus on customer satisfaction and problem-solving. My experience includes providing high-quality, responsive support, and first-line technical assistance to enhance user retention and satisfaction. Additionally I'm passionate about ensuring our future is sustainable and ensure my projects are completed with sustainability first approach.

Education

I hold a background in Sports Management and Football Studies and have achieved ITIL v3 Foundation certification.

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