Hayley Macartney

Strategic and influential transformation leader with experience in driving complex change across healthcare and higher education organisations. Proven track record of delivering large-scale programmes, leading digital and organisational change, and embedding change through stakeholder engagement and Agile delivery. Experience in aligning transformation initiatives with organisational strategy, influencing senior leadership, and mobilising cross-functional teams to achieve measurable outcomes. Passionate about creating cultures of innovation, continuous improvement, and digital enablement.

Led cross-functional teams through the successful implementation of Oracle Fusion ERP, ensuring seamless delivery, business adoption and continuity, and alignment with strategic transformational goals

Influenced senior leadership through engagement, delivering actionable insights via tailored communications, reporting, and strategic progress briefings to enable confidence, informed decision-making

Drove cultural transformation by designing and executing change and engagement strategies that increased digital adoption, increased stakeholder buy-in, and embedded sustainable behavioural change across higher ed

Led the delivery of system implementations, aligning solutions with strategic objectives to improve operational efficiency, clinical workflows, and patient outcomes

Applied business analysis techniques to map end-to-end process optimisation, engage stakeholders in requirements gathering, and co-design future state solutions aligned with NHS strategic priorities

Designed and executed communication and engagement strategies, increasing stakeholder alignment and driving adoption across clinical, operational, and executive audiences

Launched a digital capabilities initiative and chaired the digital patient panel

Univerisity of roehampton

BSc Digital and Technology Solutions - IT Consultancy

First-Class Honours

2022 - 2025