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Harwich
Heather O'Neil

Heather O'Neil

Bubbly People Person

Tourism / Travel / Hospitality

Harwich, Tendring District, Essex

Social

About Heather O'Neil:

I strongly believe that customer service and public relations are the most important things in most sectors and if a customer has a good experience with staff then their experience with the company will be improved beyond measure.

Experience

October 2021 - March 2022

Education Coordinator and trust secretary, The Pharos Trust

Temporary Paid Position

Keeping minutes of trustees meetings and applying for grants outside of season. Organizing events for the LV18 to increase community engagement. Developing merchandise for the museum ready for the new season. Helping to improve the exhibitions to involve larger parts of the community.


 

December 2018 – October 2021

Education Coordinator and trust secretary, The Pharos Trust

Voluntary

Responsible for tours of a historic vessel during the season. Managing school group visits and developing educational material to engage every generation of visitor. Keeping minutes of trustees meetings and applying for grants outside of season.


 

Education

September 2016 – May 2018

A level, Clacton County High School

Business Studies            BTEC Level 3 Merit

Science                            BTEC Level 3 Merit

Criminology                   WJEC Diploma Merit

Extended Project          Grade B


 

November 2013 – June 2016

GCSE, Clacton County High School

English Language           GCSE Grade C

English Literature          GCSE Grade C

Mathematics                 GCSE Grade A

Biology                            GCSE Grade C

Chemistry                       GCSE Grade B

Physics                            GCSE Grade B

Business Studies           BTEC Level 2 Distinction

History                            GCSE Grade D

Computer Science        GCSE Grade B

Physical Education        BTEC Level 2 Distinction


 

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