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hiral rajput

hiral rajput

Technical Support (Wintel)

Technology / Internet

Derby, Derby

Social

Services offered

Currently, I am remotely associated with the company based on India Ahana Systems and Solutions Pvt. Ltd as a L1 technical support in Wintel, also continuing my double masters in cyber security in university of Derby which will be completed in December 2022, in UK. In my career spanning about 5 years in the industry, I have worked with Atos as a system engineer from 2016 to 2019, which have offered me prospects to become accustomed to new environments and enabled me to develop my leadership skills. Working with these industry majors has given me great exposure to explore my true potential and an unparalleled learning experience.

System engineer
Technical support
Wintel
Approximate rate: £ 20 per hour

Experience

Work Experience

 

  • Designation: Technical Support    Duration – 4 May 2020 to 5th Jan 2023 (Remote) – 2.8 Years
  • Place : Surat,India                                                                     
  • Organization: Ahana Systems & Solutions Pvt. Ltd.
  • Job description : I am working as a L1 Wintel/ System Engineer, handling day to day activities come under the L1 tasks like AD user domain ID management, DHCP, DNS, SCCM, SCOM, Server creation and trubleshoot, AD replication, Tickets handling as per the ITIL process

 

  • Designation: System Engineer                 Duration – 30 Mar 2016 to 27 Jun 2019 – 3.3 Years
  • Place : Vadodara,India                                                                          
  • Organization: Atos Global IT Solutions & Services Pvt. Ltd.
  • Job description :  I have Worked on Wintel technology, also having on hand experience of Windows and VMWare.

Education

Certification 

 

  • ITIL – ITIL V3 certified from Mumbai, Institute of Simply learn & development Solution 
  • Microsoft Exam 70-410: Installing and Configuring Windows Server 2012 (November 2017) 
  • Microsoft Exam 70-411: Administering Windows Server 2012 (November 2017)

 

 Education

 

· Masters in cyber security (Jan 2022 – Dec 2022) 

· Masters in Information Technology (June 2013 – Apr 2015) 

· Bachelor of Computer Application (June-2009 – May 2012) 

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