HRISHIKESH GUPTA

Performance-driven and successful business professional offering over a decade of experience in
Banking Operations and Sales, Customer Service, Wealth Management, Team Handling, Business Relationship Management, Business Development and have the ability to work under pressure. 
Highly skilled at coaching employees, leading from the front and motivating teams and maintaining
professional working relationships.

AU Small Finance Bank-Deputy Branch Manager -February 2023 to August 2023

Skills: Packing · Direct Debit · Cards · ATMs · Teamwork · Interpersonal Skills · Financial Goals · Financial Analysis · Customer Satisfaction · Banking Services · Operations Management · Branch Banking Operations · Retail Sales · Customer Service · Marketing

HDFC Bank-Personal Banker-Apr 2022 - Feb 2023

Skills: Foreign Exchange (FX) Trading · Direct Debit · Cards · Teamwork · Interpersonal Skills · Financial Goals · Financial Analysis · Customer Satisfaction

Branch Operations Manager-Axis Bank -September 2020 to April 2022.

Skills: Foreign Exchange (FX) Trading · Direct Debit · Cards · Teamwork · Interpersonal Skills · Financial Goals · Financial Analysis · Customer Satisfaction · Complaint Management · Problem Solving · Complaint Investigations · Sales · Customer Service · Communication · Team Leadership

Customer Service Manager-Axis Bank -Jul 2013 to August 2020

Skills: Packing · Foreign Exchange (FX) Trading · Direct Debit · Cards · Teamwork · Interpersonal Skills · Financial Goals · Financial Analysis · Customer Satisfaction

Customer Service Representative-IndusInd Bank -September 2012 to July 2013

Skills: Packing · Direct Debit · Cards · ATMs · Teamwork · Interpersonal Skills · Financial Goals · Financial Analysis · Customer Satisfaction · Customer Service Representatives · Branch Banking Operations · Cash · Support Management · Retail Sales · Cross-Selling

Graduate with Honors in Accounting (Bachelor of Commerce)

Post Graduate Diploma in Banking