IJEOMA AGBANUSI

I am seeking a career switch in the healthcare field and currently completing my NEBDN Level 3 Diploma in Dental Nursing.

I am a good team player and work just as well with others as I do alone; I am personable, positive, and enthusiastic with a passion for excellent customer service; I have strong verbal and written communication skills; and I am a hardworking, motivated individual who strives to complete all tasks assigned to me. I have been working in health care for a year and seven months and have supported people of all ages as well as people living with various health conditions such as severe learning difficulties, profound disabilities, and autism, which has helped me adapt my techniques to meet the needs of the patients.

Healthcare Support Worker

Procare Nursing LTD/Cardiff

• Working with various schools, care homes, and the community providing a full range of support services for clients with varying complex needs
• Provided practical support for individuals and their families, such as helping with household tasks, personal care, and paperwork.
• Worked with other professionals, such as doctors and therapists, to ensure consistency of support.
• Understood the service user's communication needs and adapted my communication to everyone, such as sounds, tones, and body language.
• Prepared nutritious meals to meet the individual dietary needs of clients.
• Determined specific needs and provided the most appropriate level of services for patient well-being.
• Planned, prepared, and served meals and snacks according to prescribed diets.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
• Built strong relationships with clients to deliver emotional support and companionship.
• Practicing effective communication skills and maintaining appropriate interpersonal relationships with clients, family members, staff, and other personal care workers.

October 2015 – January 2019

Distributor Sales Representative  

Kesy Distribution and Logistics Ltd (Unilever) | ABUJA, Airport Road 

• Achieved targets set by the company monthly and helped to grow the channel by a significant percentage.
• Demonstrated resilience and ability to sell products, and met KPIs constantly, therefore, bringing a 75% increase to the channel.
• Mastered negotiation skills, regularly converting customers from point of inquiry to sale thus introducing 2 new customers to the Supermarket channel.
• Reduced the number of expired goods gotten from customers by 80% by properly introducing the FIFO (first in first out) model to the customers through the brand ambassadors posted to these stores.
• Picked up additional tasks to aid team success.
• Engaged with customers to better understand their needs and deliver excellent service.

December 2014- October 2015

Research Assistant  

Raw Materials Research and Development Council | Abuja, Maitama

• Reviewed and Analyzed Limestone rocks and derivatives of Limestones in 7 commercially viable locations in Nigeria.
• Reviewed science and scholarly articles for publishing and Corper's voice articles.
• Feasibility studies/market research for local raw materials.
• Designed presentations summarizing research findings.
• Coordinated research projects to achieve overall team efficiency.

On-site Laboratory Intern 

Julius Berger Nigeria PLC | Abuja, Airport Road | 04-2013 to 09-2013 

• Analyzed soil samples on-site using a series of soil compaction tests
• On-site observation and recording of cored road samples to be sent to the laboratory
• On-spot testing for bituminous materials brought on-site from the laboratory to the construction site
• Identified issues, analyzed information, and provided solutions to problems.

2022 – SmileWisdom Academy of Dentistry and Dental Nursing

• NEBDN National Level 3 Diploma in Dental Nursing

2021- Alpha Academy

• Accredited mental healthcare training 

September 2020 – April 2022 - Cardiff University (Prifysgol Caerdydd), Cardiff, CRF  

• Master of Science: Applied Environmental Geology  

January 2019 - April 2020- Coventry University, Coventry, COV 

• Master of Science: Sustainability and Environmental Management