Ioana Jurca

I’m a versatile administrative and healthcare professional with over 17 years of experience spanning clinical support, executive assistance, and operational leadership. As a former Director of Operations for a 130+ person manufacturing team, I honed my ability to manage complex workflows, lead cross-functional teams, and drive strategic improvements—all while maintaining a collaborative, people-first culture.

My background combines hands-on healthcare administration with high-level coordination, making me uniquely equipped to support directors, manage sensitive information, and streamline day-to-day operations. I bring strong IT skills, a proactive mindset, and a calm, solutions-focused approach to every challenge. Whether I’m organizing schedules, mentoring staff, or optimizing systems, I take pride in being the reliable force behind smooth, efficient service.

With over 17 years of experience across healthcare, administration, and operations, I’ve built a career defined by precision, leadership, and adaptability. I’ve supported clinical teams, managed sensitive medical documentation, and led strategic initiatives in both care and corporate environments. As Director of Operations at Borélio, I oversaw the full manufacturing process for a team of 130+ staff and played a key role in developing the brand from its inception—driving workflow optimization, quality control, and customer engagement. My background includes executive assistance, staff mentoring, and compliance oversight, all underpinned by strong IT skills and a commitment to service excellence. Whether in fast-paced care settings or high-level operational roles, I consistently deliver organized, empathetic, and results-driven support.

I hold a Bachelor’s Degree in Public Administration, complemented by a UK-based NVQ Level 3 in Health and Social Care, which grounds my work in both policy and frontline care. To support my growing expertise in digital systems, I’ve recently earned an NCFE Level 2 Certificate in Principles of Cyber Security. This combination of administrative, healthcare, and IT-focused education equips me to manage sensitive data, support clinical teams, and navigate modern digital environments with confidence.