James Brown

I am a highly detail-oriented and dedicated professional with a strong background in systems and data management. My passion lies in solving complex problems and driving innovation within organizations. With years of hands-on experience in data management, analysis, and system setup, I have honed my skills to transform raw data into actionable strategic insights that fuel organizational growth. 

My expertise extends to creating comprehensive reports and visually engaging presentations that not only convey information effectively but also empower teams to make informed decisions. I believe that data should be more than just numbers; it should tell a compelling story that guides businesses toward success.

I have worked at Journey Hospitality Ltd for the last 12 years where I have played a number of different roles and responsibilities. With each change has come new challenges and responsibilities but with the previous responsibilities are still very much part of my day-to-day. I have been pivotal and fully involved in helping the business grow from the team of 10, when I joined, to the team of 130 that we are now.

Business Systems Architect & Analyst

• Data-Centric Business System Implementation and Oversight: Proficiently managed and implemented core business systems, encompassing Google Workspace, ClickUp, Planhat CRM, Close CRM, Microsoft 365, and more, with a strong emphasis on data-driven functionality. 
• CRM Build with Automation for Client Success: Undertook the build and management of the business client CRM taking into account all related data objects and requirements. 
• Data-Driven Business Process Optimization and Workflows: Spearheaded the optimization of business processes and via LucidChart produced workflows to enhance efficiency and data utilization. 
• In-Depth Reporting for Actionable Business Insights: Generated comprehensive reports and dashboards to provide key business insights, facilitating data-informed decision-making. 
• Google Cloud Platform Data Lake Architecture and Management: Designed and managed a robust business data lake within the Google Cloud Platform, ensuring seamless data storage, retrieval, and analysis. 
• Efficient Data Pipeline Development Utilizing ETL Platforms: Developed and managed data pipelines, leveraging ETL (Extract, Transform, Load) platforms to streamline data movement and transformation.
• Proficient in SQL & Big Query for Data Mapping and Reporting: Leveraged SQL and Big Query for data mapping and report generation, ensuring accurate and insightful data representation.

BA Hons - Photographic Art - University of Newport