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Jamilu Shaik

Jamilu Shaik

Customer service Team manager in Tech mahindra

Engineering / Architecture

Feltham, Hounslow, Greater London

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About Jamilu Shaik:

am a keen, hard working, reliable and excellent time keeper. I am a bright and receptive person, able to communicate well with people at all levels. I am good at working using my own initiative and I am flexible in my approach to work duties. I have a good sense of humour and a pleasant approach.

Experience

was handling phone support for a major internet service provider when I received a phone call from an upset customer about their computer. I deescalated the situation and led them to explain their frustrations before acting quickly to ensure the customer's internet was fixed.

Education

I hve done my Btech in computer Science and now pursuing my MSC networking and data communication from Kingston University 

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