Janaina Crane
Services provided: Customer Success , Customer Support Representatives , Customer Relations , Administrative & Secretarial , Business Development Specialists
About Janaina Crane:
Skilled at leading the development of business offerings, maximising sales through the identification and onboarding of new accounts, working with existing clients to maximise current offering, negotiating additional services to raise the further revenue. Build solid professional relationships across diverse commercial areas, enhancing strong transferable sales and business expertise.
Experience
Lad and develop sales potential
- Secure new business opportunities
- Drive additional revenue streams
- Create and embed strategic sales plans
- Maximise existing business
- Research competitor activity
- Analyse industry trends
- Results orientated
- Client centred approach
- Proactive problem solving
- Build and develop robust professional relationships
- Drive Sales culture to the hotel teams
- Exemplary communication skills
- Develop and implement pricing strategies
- Lead, train and motivate team members
- Develop marketing strategy and activities
- Improve online visibility and bookings
- Analyse financial data
- Hotel positioning – Luxury market
Education
Diploma in Digital Marketing (New Skills Academy)
Business Analysis Practice (BCS -The Chartered Institute of IT: 2019)
Diploma in Marketing for Hospitality and Tourism (Charterer Institute of Marketing: 2011)
BA Honours Marketing and Advertising (University Bandeirantes, Sao Paulo: 2008)
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