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Jane Chukwudi

Jane Chukwudi

HCA/ Administrator

Customer Service / Support

Derby, Derby

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About Jane Chukwudi:

Hello, my name is Jane Chukwudi. Right now, I am focused on finding a remote job where I can use my skills in organisation, scheduling, and customer support. I enjoy keeping things structured and making sure everything runs smoothly, whether that’s arranging appointments, managing calendars, or helping clients with their questions.

My background is mainly in healthcare support, where I worked for more than four years. In that role, I organised daily routines, kept detailed digital records, and worked closely with families, nurses, and managers to make sure everything was well coordinated. That experience taught me to be patient, reliable, and very detail-oriented. I also developed strong communication skills because I had to keep different people updated at all times.


 

Experience

I have over five years of combined experience in healthcare support, administration, and client coordination. My background includes managing schedules, handling appointments, maintaining accurate digital records, and providing excellent customer service.

In my roles, I have:

  • Supported daily operations, coordinated tasks, and kept projects on track.
  • Handled appointment setting, calendar management, and client communication.
  • Worked with remote tools such as Microsoft Office, Zoom, Teams, and CRM systems.
  • Provided customer support through phone, email, and live chat.
  • Collaborated with teams, managers, and clients to deliver organised and efficient service.


 


 

Education

 

  • MA Contemporary Literature & Culture, Loughborough University (2024) – Developed strong research, writing, and communication skills.
  • BAEd English & Literary Studies, University of Nigeria (2018) – Built a solid foundation in organisation, presentation, and critical thinking.
  • Level 3 Diploma in Health & Social Care (Caredemy, 2023) – Strengthened knowledge in documentation, communication, and client support.
  • Project Management Essentials (Coursera, 2024) – Gained practical skills in task planning, scheduling, and project coordination.
  • Microsoft Excel for Business (Udemy, 2024) – Applied training in spreadsheets, data entry, and reporting.


 


 

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