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Joann Carr

Joann Carr

Head of Customer Experience

Customer Service / Support

Alveley, Shropshire

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About Joann Carr:

Coming from a highly regulated and multi channel contact centre I have a range of skills managing at a senior level customer services, sales and collections contact centres. Managing across multiple sites and 450 FTE.

Customer outcomes regardless of reason for contact has naturally been a priority and a focus whilst balancing financial controls of the sites.

Experience

Please refer to my CV

Education

Please refer to my CV

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