julia julia

Working with an assigned coach to clarify job aspiration and identify practical steps to achieve set goals.

I have worked for many companies during 11 years.

Led the answering of incoming phone calls, taking messages, & redirecting calls as required, achieved a 95 % call resolution rate.

Coordinate email enquiries, maintaining a response rate of 98%.

Oversaw general office management, ensuring a 100% compliance with office protocols.

Effectively managed remote working tasks, including making notes and recording data, with 99% accuracy.

Set up and coordinated new claims for advisers, achieving a 97% success rate in timely processing.

Registered and managed accounts, such as emails, ensuring 100% account accuracy.

Arranged and coordinated meeting details, leading to a 90% increase in meeting efficiency.

Handled printing and binding of documents as required, maintaining a 98% quality standard.

Created and inputted information into spreadsheets for management information, achieving a 95% data accuracy rate.

Scanned and filed documents, ensuring a 100% retrieval rate for all filed documents.

Aspire course, Wellbeing and working in schools Pass Level 1 2024

Admin Course, Information Technology. Pass. London. 2010.

Foundation Degree in Art; Pass. London. 2009.