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Kalambo Simbeya

Kalambo Simbeya

IT Network Technician

Technology / Internet

London, Greater London

Social

Services offered

An IT Infrastructure & Networks Specialist with well over 10(ten) years’ work experience. A team player and a hands-on all-round IT Technician. A systems Administrator.

I believe in logical technical approach in resolving IT problems. From the ground up. Basics 1st.

The solution usually lies in answers given by the end user. My strengths are as below;

  • Implementation, planning of rollouts based on an enterprise’s ICT Policy.
  • Desktop Support.
  • Systematic Computer Network troubleshooting skills
  • Wi-Fi Installations, surveys (Controller and Non-Controller based)
  • VMware’s vSphere and ESXI Host Management
  • Veam Backup Solution
  • CISCO IOS Command Line Interface, Configuring Cisco Equipment
  • Active Directory Management
  • Dell Server/PC Maintenance and Repair
  • Internal Routing Protocols; OSPF, EIGRP, RIPv2, Static Routing
  • STP, VLANS, Switch Management
  • Network Design & documentation with MS Visio
  • Ticketing/ Incident Management, tracking
  • Microsoft office 365 End User Support & Account management via Microsoft Identity Manager.
  • Cable Management, Server Room Management, Labelling and daily production report
Network troubleshooting
Wi-fi installation
Systems administrator
Network technician
Active directory management
Vmware management
Cisco configuration
It infrastructure specialist
Desktop support
Approximate rate: £ 16 per hour

Experience

MIS Support at AGL at Africa Global Logistics Zambia Ltd (A Mediterranean Shipping Company) 1st September 2021 to date. (4 years)

  • Network equipment Configuration
  • Manage AGL Server Room equipment   
  • Manage and Maintain all CCTV installations 
  • IT Asset management (Equipment Inventory management)   
  • Daily Production Status Report 
  • Manage, Maintain VMware ESXI hosts and VMs with Vsphere   
  • Manage Veam Backups and infrastructure   
  • End User Support   
  • Plan and apply periodic security updates on workstations and Servers. 
  • Work with Contractors on all IT related projects 
  • Supervise Help desk support technicians   
  • Active Directory Management via Adexes   
  • Provision of Applications Via System Centre Configuration Manager (SCCM) 
  • Work with Contractors on all IT related projects 
  • Monitor/Troubleshoot all MPLS links, sites Country Wide and Escalate to the Service Provider if need be.   
  • Periodic Preventative Maintenance of workstation PCs 
  • Enforce AGL’s ICT Policies 

 

Technical Support Officer for the Electoral Commission of Zambia (ECZ). May 2010 to October 2011. Also, 2021 March to August 2021 (2 years total)   

  • Providing remote I.T support for Voter Registration Officers   
  • Ensuring the availability of backup power at all registration in the district assigned   
  • PC troubleshooting, maintenance, and repair on windows machines.   
  • HP, Epson printer troubleshooting, maintenance, and repair.   
  • Supervise the ICT aspect of the National assembly and Local government elections candidate nomination.   
  • Managing the Elections Result Management and Transmission System at district/constituency level.   
  • Conduct Training of Registration and Election Officers   
  • Preparing and submitting reports to ECZ HQ. 

 

Camera Technician at the Road Transport & Safety Agency, (RTSA) & Intelligent Mobility Solutions (A Kapsch Trafficom Company).   February 2018 to April 2020 (2 years).   

  • 1st line technical support for speed cameras running on a Linux OS   
  • Manage Speed Infringements Dumping Room Networks   
  • Speed Camera Site survey and Setup   
  • Manage “Speed fine Dump Room” file servers running MS Server 2012   
  • Technical Team Leader for Speed Camera Deployment Staff   
  • Speed Camera Alignment   
  • Speed Camera Preventative maintenance and Repair   
  • Maintain Service and repair documentation   
  • Log Ticketing system for fault resolution, escalation. 
  • Remote technical support   
  • Train Staff on speed Camera use, maintenance.   

   

Zambia Seed Company as an IT Specialist. August 2014 to February 2018 (4 years)   

  • Manage Zamseed's software and Hardware infrastructure   
  • Maintain Zamseed’s ICT documentation and Inventory   
  • Procurement of any ICT requirements (Recommendation of and budget Planning)   
  • Wide Area Network Management via VPN tunnels to all Depots/POS in Zambia   
  • Network Design and Administration   
  • System Security     
  • Backup and Disaster Recovery   
  • End User Support 
  • Manage the CCTV systems     

   

Shreeji Investments LTD as a Network Support Tech. July 2013 to August 2014 (1 year)

  • ICT hardware support and Repair   
  • Toshiba and Acer Warranty management   
  • Computer Networking on CAT 5e/6 and 802.11 b, g, n wireless medium   
  • Configuring Cisco Routers and Switches   
  • MS Windows Repair Troubleshooting   
  • Network Administration   
  • Any other Duties as assigned   

   

SIL Zambia as Customer Support Technician in the Vehicle tracking and Fleet Management Department. December 2011 to June 2013(2 years).

  • Monitor and provide reports for all clients’ fleet on the system.   
  • Report Analysis and Interpretation.   
  • Maintain and add fleet records on the fleet database.   
  • Maintain, create, block and keep track of user Accounts and passwords on the vehicle Monitoring System.   
  • Train clients on how to interact and use the vehicle tracking application.   

Education

  • Year 2000, Shoshong Senior Secondary School: Full O-level Education Cambridge Certificate   
  • Year 2003, Evelyn Hone College: Diploma in Computer Systems Engineering and Hardware Maintenance      
  • Year 2013, 2016 (Certified), Recertifying 2025 Cisco Certified Network Associate (CCNA)

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