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Karolina  Lewandowska

Karolina Lewandowska

Customer service

Tourism / Travel / Hospitality

Edinburgh, Edinburgh

Social


About Karolina Lewandowska :

As a customer service master, my primary role is to provide exceptional assistance and support to customers. I am well-versed in handling various customer queries, concerns, and complaints efficiently and professionally.

I am equipped with excellent problem-solving skills, allowing me to identify and resolve customer issues effectively. I prioritize active listening to understand customers' needs and provide personalized solutions to their problems, ensuring their satisfaction and building strong customer relationships.

I am skilled in adapting to different customer personalities and communication styles, ensuring effective communication and a positive customer experience. I am patient, empathetic, and courteous, even in challenging situations.

 

 

Experience

 interacting with customers to address their inquiries, provide assistance, and resolve issues.  through phone, email or in-person interactions.

actively listen to the customer's concerns, questions, or complaints to understand the customer's needs and empathize with their situation.

 

Education

Social Science master degree

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