
Katarina Coetzer
Customer Service / Support
About Katarina Coetzer:
I am a dedicated, trustworthy individual with strong relationship building skills. I am people focused, customer centric and able to deal with people from diverse backgrounds. I can interact and converse at all levels while always remaining level-headed and professional. I am methodical in my approach ensuring that I meet all deadlines and exceed expectations. I think strategically and practically ensuring that I create efficiencies and streamline processes. I work well in a team as well as on my own and get on with the task at hand. I have experience managing small and large teams.
Experience
Career Summary – UK
Shropdoc – Clinical Operations Supervisor (2022 – Current)
Radfield – Domiciliary Care with Dementia Patients Part Time (2022)
Post Office Operations Manager at WHSmith in Shrewsbury (2020 – 2021)
Customer Support Administrator at ROCHE Diagnostics in Welwyn Garden City (2019 – May 2020)
Career Summary – South Africa
Business Owner at SIMPLY BEAUTY (PTY) LTD, Johannesburg (2015 – 2019)
Office Manager at POLAR GROUP, Johannesburg (2014 – 2015)
National Retail Manager at ALTECH AUTOPAGE (TELECOMS), in Johannesburg (2013 – 2014)
National Customer Services Manager at ALTECH AUTOPAGE (TELECOMS), in Johannesburg (2007 − 2013)
National Account Manager at ALTECH AUTOPAGE (TELECOMS), in Johannesburg (2001 – 2007)
Education
Degree in Business Management
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