
Katerina Kralickova
Customer Service / Support
Services offered
As a passionate and dedicated MA History student, I believe my academic background and valuable skills such as great time management and being well organized make me an ideal candidate. Throughout my academic journey, I have developed a profound appreciation for history and its significance in shaping societies and cultures. My strong research abilities, analytical thinking, and excellent written communication skills have allowed me to excel in my studies. I have perfected my critical thinking, problem-solving, and communication skills, enabling me to adapt to different situations and work effectively with diverse groups of people but also completely by myself.
What I can offer is a unique blend of creativity and analytical thinking. I have a keen eye for innovative solutions, and I am not afraid to explore unconventional ideas. Coupled with my ability to analyze and evaluate information, I can bring a fresh perspective to the table and help tackle complex challenges.
Moreover, I am a team player who values collaboration and believes in the power of collective effort. I thrive in environments where individuals from different backgrounds come together to achieve a common goal. I actively listen to others, appreciate their viewpoints, and contribute constructively to foster an inclusive and supportive work atmosphere. This is possible thanks to my happy, friendly and welcoming personality. My main aim is to make a customer a happy customer by providing the best customer service I am capable of with a strong can do attitutde.
Experience
RECEPTIONIST Aug 2023 – Sep 2023 Whites Hotel, Newcastle West Jesmond
CUSTOMER SERVICE ASSISTANT Jul 2021 – Jun 2023 Tesco Store Limited, Bangor North Wales
CASHIER, CUSTOMER SERVICE Jun 2019 ‐ Feb 2020 DOBROVSKÝ, s.r.o., Prague, Czech Republic
HELPER AT CAFE May 2019 – July 2019 Doma Cafe Karlštejn, Czech Republic
Education
BA HISTORY AND ENGLISH LITERATURE September 2020 – June 2023 Bangor University, North Wales, United Kingdom
Graduated with Second Class Honours, DIVISION 2
MA HISTORY September 2023 ( current ) Northumbria University in Newcastle, United Kingdom
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