
Kay Fulleylove
Customer Service / Support
About Kay Fulleylove:
I have spent the last year traveling the world, gaining invaluable life experience. Having worked as an Area Manager in Amazon, I am used to fast pace, high standard work. During my time at university, I gained appreciation for world view interpretation as well as that of international cooperation, through both culture and politics. I am looking for opportunities to progress in my future career and have the freedom to change location with career development. Seeking full time employment
Experience
Professional Experience
Area Manager Apr 2022 – Nov 2024
Amazon
Worked across multiple departments, managing large teams of warehouse operatives. Organizing shifts, hitting deadlines, helping the team with personal issues.
Warehouse Operative Nov 2021 – Mar 2022
PMP Recruitment – Amazon
Handling of merchandise and dealing with a range of customers. Quickly given higher responsibility. Individually completed tasks as well as working in a team including problem solving and 5S. Helped teach new colleagues and become the go to team member for questions before a manager was involved.
Customer Service Assistant JuL 2021 – Sep 2021
Tramway Pub
Bartender, waitress, cleaner, dealt with deliveries. Trusted with the responsibility of managing the pub independently.
Customer Service Assistant Jun 2019 – JAN 2020
Sports Direct
Engaged with customer sales, returns and enquires. In addition to putting out deliveries, maintaining clean and tidy inventory and taking part in stock takes.
Achievements
Silver Duke of Edinburgh Award 2018
A three day walk with 2 nights camping. Map-reading, orientation, teamwork and fitness. I took a leading role in guiding the group.
Golden Crest Award – with Engineering Education Scheme (EES) 2017
Working with professionals to research a problem, experiment and submit a solution for. Partnering with Coventry and Loughborough University, using industrial equipment to create the experiment. Finalizing in a presentation to a panel and a project charter, which I led as project manager.
National Citizen Service (NCS) Award 2016
Three weeks spent developing skills. First week; outdoor activities (e.g. canoeing and rock climbing). Second week; developing a project to help the community. Third week; doing the project (helping the young homeless people of our local community)
Education
2:1 History and International Relations Bachelor’s Degree
De Montfort University
2018 - 2021
3 A-levels (Mathematics, Chemistry, History) 10 GCSE's (inc. Mathematics, English Literature, English Language)
Stratford-upon-Avon School
2011-2018
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