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Kelechi Chikezie

Kelechi Chikezie

Technical Support and Compliance specialist

Administrative

Eccles, Salford

Social


About Kelechi Chikezie:

Highly motivated and result-driven professional, with a proven track record of success across diverse industries. Possessing Strong analytical and Problem-solving skills, combined with excellent communication and interpersonal abilities. Adept at managing Multiple priorities in fast-paced environments, delivering projects on time and within budget.  

Demonstrates a Keen attention to detail and commitment to continuous Improvement. Known for Fostering collaborative relationships with colleagues and stakeholders to achieve organizational goals. Eager to leverage expertise and contribute to the Success of a Dynamic and forward-thinking Organization.

 

Experience

A performance driven professional, leverages a combination of  industry knowledge to deliver reliable and commercially pragmatic solutions within a fast-paced environment.

 

Led versatile teams in leadership and civil service sectors, cultivating communication and problem-solving acumen; proficiently managed client inquiries to achieve a 30% decline in customer complaints and a substantial 15% increase in customer loyalty metrics.

 

Implemented CRM software that streamlined client communication, resulting in a 40% decrease in response time and a 25% increase in client satisfaction ratings.

 

Education

Masters degree in Law- Teesside University 

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