Kelly Redman

With a versatile background spanning caregiving, administrative support, retail, cleaning, and academic pursuits, I bring a wealth of experience in multitasking, problem-solving, and effective communication to any role. As a dedicated carer and student, I honed my ability to balance diverse responsibilities with diligence, effectively managing day-to-day tasks, appointments, and coursework. My tenure in administrative roles, including as an Administrator/Business Support Assistant and a Postal Vote Administrative Assistant equipped me with meticulous attention to detail and proficiency in data entry and customer service. I am adept at utilising Microsoft Office and possess strong organisational and time management skills to prioritise tasks and meet deadlines effectively. My commitment to excellence, adaptability, and strong interpersonal skills make me valuable in any team or organisational setting.

I have gained diverse professional experience through roles in customer service, administration, and volunteering. I have developed strong communication and interpersonal skills, effectively engaging with the public and colleagues in various settings. My experience includes handling inquiries, maintaining records, managing tasks under pressure, and contributing to team goals. I have also volunteered in a hospital, further honing my ability to stay composed, follow protocols, and provide support in sensitive situations. My commitment to continuous learning and proactive problem-solving has consistently contributed to the success of my previous roles.

I have pursued studies in psychology, which have provided valuable insights into human behaviour, communication, and problem-solving. My coursework has included research methods, behavioural analysis, and an understanding of societal issues, all of which have strengthened my ability to engage effectively with diverse individuals and handle complex situations. Additionally, I have undertaken relevant vocational training and development opportunities to further enhance my customer service and administration skills and work in high-pressure environments.