Krishna Rishi

            To Whomsoever This May Concern

I am from India and have had a diverse journey that has led me to where I am today. I pursued my bachelor's degree in Hospitality and Hotel Administration, a field that captivated me with its blend of customer service and management. Throughout my academic years, I honed my skills and gained a deep understanding of the industry's intricacies.

My professional journey kicked off with the opportunity to work with several renowned hotel brands in India. This experience exposed me to various facets of the hospitality sector, from front-of-house operations to behind-the-scenes management. It was during this time that I realized my passion for delivering exceptional guest experiences and ensuring the smooth functioning of hotel operations.

One of the highlights of my journey was an internship with Marriott, a globally acclaimed hospitality brand. This experience allowed me to immerse myself in the world of luxury hospitality, learning from experts in the field and gaining insights into the meticulous attention to detail that goes into creating memorable guest experiences.

Taking a turn in my career path, I ventured into the realm of finance startups, where I served as a Client Integration Specialist. In this role, I was entrusted with the responsibility of ensuring a seamless onboarding experience for clients. My interpersonal and problem-solving skills were put to the test as I collaborated with clients to understand their unique requirements and tailor solutions to meet their financial needs.

Driven by a desire to expand my horizons and gain a deeper understanding of the global business landscape, I made the bold decision to pursue a Master's degree in International Business Management with a focus on Marketing in the United Kingdom. This step marked a significant milestone in my journey, as it enabled me to bridge my hospitality background with a broader understanding of business strategies and marketing dynamics on an international scale.

Currently, I am working as a Hotel Operations Trainee, where I am immersing myself in the world of hotel management once again. This role allows me to apply my academic knowledge to real-world scenarios, ensuring the seamless operation of various hotel departments. My proficiency in Opera, Point of Sales systems, and Tableau, coupled with my expertise in Microsoft Office, equips me to handle the complexities of modern hotel operations.

Beyond my professional endeavors, I am an individual with diverse interests and passions. I am an avid cricket enthusiast and enjoy playing the sport whenever I can. The strategic thinking and teamwork required in cricket mirror the skills I bring to my professional life. Additionally, I have a wanderlust that fuels my love for traveling. Exploring new cultures, cuisines, and landscapes not only rejuvenates me but also broadens my perspective, which I believe is invaluable in the business world.

Staying physically active is another essential aspect of my life. Engaging in fitness activities keeps me energized and focused, enabling me to perform at my best in both my personal and professional pursuits. One of my unique hobbies is my fascination with motorbikes. The thrill of the open road and the sense of freedom that comes with riding a motorcycle offer me a sense of escape from the demands of everyday life.

In summary, my journey has taken me through diverse roles and experiences, shaping me into a well-rounded individual with a passion for hospitality, business, and customer-centricity. My academic background, coupled with my practical experience in the hospitality and finance sectors, has equipped me with the skills needed to excel in dynamic and demanding environments. As I continue my professional journey in the field of hotel operations and beyond, I am excited to leverage my skills, knowledge, and unique interests to contribute positively to the organizations and industries I am part of.

I look Forward to hearing from you.

Regards

Krishna Rishi

During my tenure as an intern at Sheraton Grand Pune, I had the invaluable opportunity to immerse myself in the dynamic hospitality industry. I was able to contribute to various aspects of hotel operations, gaining hands-on experience in guest services, event coordination, and front desk management. Working within a high-paced environment, I honed my multitasking skills, communication abilities, and problem-solving acumen. My role involved assisting guests, coordinating with different departments, and ensuring smooth day-to-day operations. This experience enriched my understanding of delivering exceptional customer service and reinforced my passion for the service industry.

Transitioning to my position as a Client Integration Specialist at Zavron Finance Pvt. Ltd., I ventured into the financial sector with an enthusiasm for marrying my customer-centric skills with the intricacies of finance. In this role, I had the privilege of working directly with clients, guiding them through the integration of our financial software into their systems. This demanded a keen attention to detail, effective project management, and clear communication. Collaborating closely with both technical teams and clients, I facilitated seamless onboarding processes, troubleshooted issues, and ensured client satisfaction. This experience not only deepened my technical proficiency but also underscored the significance of client relationships in achieving business success.

My journey took another turn when I assumed the role of a Hotel Operations Trainee at The Westin London City Hotel. This experience was a culmination of my passion for hospitality and my desire to continually challenge myself. I was exposed to the intricacies of running a world-class hotel, from managing guest reservations to overseeing housekeeping operations. My role also involved collaborating with cross-functional teams, refining my leadership skills, and learning how to maintain the highest standards of guest comfort and satisfaction. The fast-paced and culturally diverse environment of The Westin London City Hotel provided me with a rich learning ground and shaped me into a more adaptable and empathetic professional.

Across these diverse roles, I've cultivated a robust skill set that spans customer service, project management, technical integration, and operational efficiency. I've learned the art of effective communication, both with clients and cross-functional teams, and gained the ability to thrive in high-pressure environments. Each experience has contributed to my personal and professional growth, shaping me into a well-rounded individual capable of adapting to new challenges and industries.

Looking forward, I am excited to leverage my multifaceted background to pursue opportunities that lie at the intersection of customer-centricity, operational excellence, and innovative problem-solving. My journey from the world of luxury hospitality to finance and back has equipped me with a unique perspective that I am eager to bring to new professional endeavors

My pursuit of an MSc in International Business Management with Marketing as a major at Kingston University encapsulated a comprehensive exploration of global business dynamics and strategic marketing concepts. This program provided me with a profound understanding of the intricate interplay between international commerce and the strategic promotion of products and services.

Throughout the course, I delved into the core principles of international business, including market entry strategies, cross-cultural management, and global supply chain operations. This equipped me with the knowledge needed to navigate the complexities of conducting business across borders. Moreover, the program's focus on marketing endowed me with a deep insight into consumer behavior, brand management, digital marketing, and market research methodologies.

Engaging in a variety of case studies, real-world simulations, and practical projects, I developed the ability to formulate and execute effective marketing strategies tailored to diverse cultural contexts. I gained proficiency in utilizing market research to identify customer needs, positioning products effectively, and crafting compelling marketing campaigns that resonate with target audiences worldwide.

The program's emphasis on collaborative learning provided opportunities to work within diverse and multicultural teams, mirroring the dynamics of today's global business environment. This experience honed my interpersonal skills, cross-cultural communication abilities, and adaptability, all of which are essential qualities in a global business landscape.

Additionally, the integration of cutting-edge technology and digital platforms into the curriculum equipped me with the skills to leverage the power of digital marketing tools, social media, and data analytics to drive marketing initiatives and make informed strategic decisions.

In conclusion, my MSc journey at Kingston University not only expanded my theoretical knowledge of international business and marketing but also empowered me with practical skills to excel in these fields. The program's holistic approach, blending academic rigor with real-world applicability, has positioned me as a competent professional prepared to contribute effectively to the challenges and opportunities presented by the global business arena.