Leah Dapaah

I'm a hardworking and resilient person with great customer service skills. I believe I'm a good worker because I always strive to go above and beyond for customers. I'm dedicated, detail-oriented, and always ready to assist with a smile. My positive attitude and commitment to providing excellent service make me a valuable addition to any team.

GDK Supervisor- 

• Overseeing co-workers and organising their roles for each shift
• Preparing weekly rotas 
• Keeping up with daily stock count and making orders for limited stocks

Electric shuffle Receptionist 

• Taking calls regarding restaurant enquiries, and making group bookings
• Making sure that staff have enough time between group change overs.
• Keeping count of quantity of people in restaurant/ bars and gaming area
• Making sure there are always reserved tables for walk ins.

119 call handlers

• Handling covid related calls and vaccination bookings
• Providing assistance & medical advice to patients who are less knowledgeable on the topic.
• Logging all calls and updating it onto the NHS pathway system

Curry’s pc world 

• Advising customers on the best technology suited for their needs.
• Making sure to record stock on shift. 
• Recording all purchases on system

Wingstop team member

• Making sure customers have amazing service and feel heard and are happy with their food.
• Dealing with hundreds of customers' needs a day. 
• Keeping customer satisfactory high
• Making sure orders are done quickly and accurately, (fast paced)

Double impact sales advisor 

• Persuading people to donate to the charity we represented (Great almond street
• Face to face sales 

Teleperformance (Student loans company)

• Answering calls to customers who have queries about their student finance 
• Dealing with unhappy 

Alevel - psychology - 7(A)

sociology- 6 (B) 

business- 6 (B) 

Gcse- maths - 7(A)

English 7(A)

science 6(B)