Caroline Aitken

• Talent Acquisition, Recruitment, Resourcing &Pipeline Planning

Talent acquisition/retention; culture evaluation/alignment& brand development; developing role, job analysis & job/people specifications; lines of communication; company structures; creation of reward structure; recruitment & selection process, direct & agency sourced, UK & International, direct sourcing through linkedin, referrals, online networking, development of network resourcing and events ; PSL management; 

Success – direct hiring stats improved from 50% direct sourcing to 90-100% measured over 2 years; internal promotion & mobility increase across brands & locations; introduced new internal referral programme

• Candidate Experience

Advocate driving best practice; introduced metrics; promoting company values; improving communication channels; created high visibility of feedback

Success – introduced internal & external feedback forms highlighting good practice and where improvement is needed

• Diversity/Equity & Inclusion

Creating policy, training senior managers on inclusive hiring process; building diverse pipelines; utilising online tools; hosted events to attract a more diverse range of candidates specifically in corporate finance/investment banking

Success – improved gender ratios male/female from 65/35% to 55/45% over 12 months; inclusive hiring training delivered to all hiring managers 

• People Management

Managing teams both local and remote, including 1:1’s, key deliverables, learning & development plans; mentor to graduates; SME for TA with wider People functions

• Project Management/MI & Data

Resourcing & recruitment process evaluation and change delivery; ATS sourcing and implementation; MI & data analytics measurement and presentation; stakeholder relationship management

Success – TA project manager introducing Workday ATS, implemented roadmap and ‘How to’ guides for hiring managers; ATS driven recruitment metrics delivered monthly to SLT

• Compliance

Ensuring process/policy is fully compliant with industry and legal requirements, specifically within the Financial Services & Investment Banking sectors; oversight of GDPR policy for talent intake

• Career Planning

Growth, training & development; coaching & mentoring; talent retention & development; talent pipelining; representation and career planning

• Marketing & Branding

Online EVP strategy; updating & development of brand; market awareness and competition; research; employer of choice promotion and development; ESG company insights

Success – EVP drive with external comms to attract future talent directly to website using social media tools & inclusive focussed storytelling – increased traffic up 55%

• Employment Law

Redundancy; equal opportunities & diversity policies; disciplinary & grievance procedures; performance management; maternity & paternity; discrimination; employment legislation; contractual content; financial compliance requirements

• Networking

Creating online networks; client relations & development; tapping into partnerships, agency, industry collaborations & direct, talent attraction events

• ATS/CRM Systems

Workday, Taleo, Bullhorn, ICIMS, Success Factors