Liliana Czop

I am a capable, friendly, and motivated person. I am enthusiastically seeking a new challenge 
where these personal qualities plus my professional qualifications and experience can be
employed to advance my career and make a significant contribution to your business. I can 
work well both in a team and independently, being able to multi-task and stay calm in difficult 
situations. I am a highly reliable, hardworking, and organised person with a positive attitude
who is looking to further my skills within the administration/finance field. 

Support Service Officer

• Creating and leading on improvement plans to ensure high compliance and a culture of 
learning and improvement is in place.
• Working alongside the Registered Manager to achieve outstanding quality ratings 
during internal and external quality reviews.
• Assisting with accurate data capture and branch reporting.
• Maintaining full and accurate records and reporting systems in accordance with legal 
requirements to ensure the effective running of branch.
• Supporting Registered Manager with daily, weekly and monthly reporting requirements 
as required.
• Ensuring the Right to work and DBS compliance for employees.
July 2022-January 2024: Finance Administrator
• Managing end-to-end accounts receivable’s function for Private clients, Councils and 
NHS, for example, invoicing, reconciliations, weekly/bi-weekly and 4- weekly 
routines.
• Building and maintaining strong relationships with clients to ensure prompt payment 
and resolve any billing queries or disputes.
• Credit control, payment collections, chasing overdue payments and maintaining regular 
communication with clients, deal with all invoice related enquires.
• Drawing up contracts for private clients. Providing breakdown of the costs.
• Producing weekly and ad hoc aged debt reports, Mysagepay reports.
• Petty cash management

2012-2015:
BSc Administrative Science 2:1 (equivalent)
University of Lodz, Humanities and Economics 
2013/ 2017 : 
Level 1 & 2 Award Bookkeeping and Accounts
City & Guilds, London