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Northampton
Liliana Rosu

Liliana Rosu

Customer-Focused Problem Solver

Customer Service / Support

Northampton, Northamptonshire

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About Liliana Rosu:

A warm, approachable, and highly organized professional with over 8 years of experience in front-facing roles requiring exceptional administrative skills, meticulous attention to detail, and a natural ability to create welcoming environments. My background in hospitality and customer service has equipped me with the perfect blend of interpersonal and organizational skills to excel as a School Receptionist. I take pride in managing busy front desks with efficiency, handling sensitive information with discretion, and providing outstanding support to students, parents, and staff alike.

Experience

Highly organised and personable professional with over 8 years of experience in high-pressure, front-facing roles within the hospitality sector. My background equipped me with a powerful blend of administrative expertise, customer service excellence, and leadership.

Education

I hold a Bachelor of Business Administration (BBA) from Buckinghamshire New University, which I completed between 2020 and 2024.

My degree included relevant coursework such as Communication Strategies and Organizational Behavior, which provided a strong foundation in professional and administrative skills.

I have also supplemented your degree with an Additional Qualification:

GDPR & Data Protection Training (2018), which is a highly relevant and valuable certification for a role handling sensitive student and staff information.

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