LISA MURRAY

 I have strong experience supporting busy office environments, including within the last 4 years in an educational environment.

I am confident in providing effective administrative support across the board and I am skilled in managing front‑of‑office enquiries, maintaining accurate pupil and staff records, handling correspondence, and supporting attendance and daily school administration. I understand the importance of confidentiality and safeguarding, and I am committed to maintaining a calm, welcoming, and professional approach when working with children, parents, staff, and visitors.

I can offer my many years of experience, working in educational settings and my knowledge and skills align perfectly within a school office. Previously, I have implemented staff training, supervisory skills, and administrative roles across a range of sectors including customer accounts management within the finance industry. Throughout my career, I have supported teams by maintaining organised systems, managing enquiries, and ensuring smooth day‑to‑day operations while building positive professional relationships.

I am confident when dealing with a wide range of people and understand the importance of clear communication, discretion, and a calm, approachable manner—particularly in an environment involving children, parents, and staff.

I am highly organised, adaptable, and keen to learn new systems and procedures. I take pride in being reliable and supportive, and I enjoy contributing to a positive, well‑run workplace. 

• Excellent spoken and written communication skills
• Methodical and well-organised
• Able to work accurately and pay attention to detail 
• Financial processes, payments & reconciliations, confidence with figures
• Sensitivity and understanding in appropriate scenarios.
• Customer service excellence & client experience
• Office administration & workflow coordination
• Consistent relationship building with staff, customers, suppliers & outside partners
• Problem-solving and conflict resolution
• Strong IT skills: Microsoft Office, CRM/MIS systems
• Professional and Polite

• English Literature – B
• English Language – B
• Maths – C
• Science – C
• Science Advanced – B
• Computer Studies – C
• Social Studies – C
• Home Economics – C
• Art and Design – A

Professional Training & Certifications

• Asbestos Awareness Training
• Data & GDPR Training
• Travel/Room Bookings, Training of staff