Liv Pilgrim-Swann

I am a programme & project coordinator, with an extensive data background, having been responsible for both personal and financial data for multiple programmes.

I am a Programme & Project Delivery professional with extensive experience implementing and delivering large-scale education, public sector, and DEI programmes. I have a proven track record in end-to-end project delivery, stakeholder engagement, and operational excellence across national and international initiatives. 

I am skilled at translating strategic goals into actionable project plans, coordinating cross-functional teams, managing budgets, mitigating risks, and driving measurable programme impact. I take a people-centred approach, communicate clearly, and bring structure, clarity, and momentum to complex, fast-moving initiatives.

I hold a 2:1 Honours degree in Popular Music from the University of Gloucestershire, where I specialised in business, media, & management - skills that continue to shape my strategic thinking, team development, & operational approach.

Project Management Highlights

• Delivery of national and international programmes impacting thousands of participants in multi-million pound programmes.
• Coordinated cross-functional teams to deliver projects on time, within scope, and aligned with strategic goals.
• Managed budgets, reporting, and compliance for DfE-funded initiatives.
• Designed and implemented operational improvements, increasing efficiency and stakeholder satisfaction.
• Coordinated hybrid events, training, and workshops across multiple regions and stakeholder groups.
•  

Employment History

Moving Ahead

Programmes & Partnerships Coordinator | October 2025 – Present (temp role)

• Led implementation & delivery of multiple international DEI programmes, coordinating actions, timelines, and documentation across cross-functional teams.
• Designed and managed mentor/mentee matching process for 1000+ participants, ensuring smooth delivery, data accuracy, and participant satisfaction.
• Coordinated hybrid events and workshops, managing logistics, contributors, and stakeholders to deliver high-quality outcomes.
• Developed feedback and evaluation processes to assess programme impact and inform continuous improvement.
• Managed CRM updates & key programme documents to ensure data accuracy, creating better reporting & programme insight.
• Maintained strong client relationships through clear, timely communication, contributing to positive programme engagement & overall client experience.

Education Development Trust
Various Roles | Apr 2018 – August 2025

Grants & Project Coordinator – Behaviour Hubs | Feb 2023 – August 2025

• Managed grant processes & compliance for DfE-funded school improvement programme, ensuring timely & compliant payouts to school in adherence to funding requirements.
• Designed & implemented a new optional grant structure across the national programme, achieving 100% adoption & improving efficiency & compliance.
• Organised termly school induction events, online & in-person, & final programme celebration.
• Line-managed team members, supporting performance, development, and day-to-day operations.
• Oversaw reporting, forecasting & GDPR compliance across all UK Contracts teams.

Local Authority Support Coordinator – Early Years Programme | Nov 2022 – Feb 2023

• Led nationwide Local Authority engagement & communications across the programme.
• Coordinated inbox operations, scheduling, & information flow for the delivery team, ensuring timely responses & clear stakeholder communication.
• Tracked milestones & supported progress monitoring across multiple delivery strands during rollout.

Assistant Project Manager – Early Years Professional Development Programme | Nov 2021 – Nov 2022

• Supported organisational change across a national Early Years workforce programme.
• Line managed team members & coordinated formal external programme evaluation.
• Ensured new programme elements were embedded effectively within delivery teams.
• Maintained key stakeholder relationships including the DfE & delivery partners.
• Provided ongoing mobilisation support to a parallel programme extension team, ensuring continuity & alignment of delivery.

Grants & Programme Coordinator – Future Teaching Scholars | Apr 2018 – Nov 2021

• Delivered a national teacher development programme, managing applications, grants, finance, training centre relations & compliance.
• Produced digital & written copy & content, managed CRM systems & online platforms.
• Organised large-scale national events & supported DfE reporting & compliance requirements.

Universal Transaction Processing
Supervisor & Senior Operations Administrator | Jul 2015 – Feb 2018

• Led a customer onboarding team & restructured operational processes in collaboration with the CEO, improving efficiency & cross-departmental coordination. Oversaw training, performance reviews, & team administration. Key liaison for external partners.

Five Guys UK
Deputy General Manager | May 2013 – Jul 2015

• Member of UK implementation team, trained in the USA, responsible for new store openings, including flagship & regional locations. 
• Trained & onboarded 110+ staff, supporting operational rollout & management induction.

Freelance & Media
Freelance journalist & intern, including Roots Music UK & Kerrang! Magazine (2010–2012).