Lorraine Mic Roberts

Am hardworking and self motivated.  Willing to learn new skills while implementing my existing skills and abilities to their fullest potential.  Am friendly and compassionate 

A reliable trustworthy individual with the ability to provide service with the highest standard. I strive to achieve a high standard in all task undertaken to meet targets and deadlines.  Will always try my very best to demonstrate self initiative.

Greggs  - Team Member (2022-2023)

Serving and advising customers on products and prices. High paced environment with roles of stock control and daily stock taking exercises.  Processing purchases by applying till operation practices.  Serving customers while maintaining high levels of customer service.  Ensuring that health and safety practices are achieved. 

Social Enterprise- Lorraine's Cafe (2017-2019)

Responsible in managing and daily maintenance of School Café. Daily and weekly stock taking and ordering. Preparing and cooking meals while adhering  to food hygiene policies. Following guidelines set by the school board to ensure services used the people with special needs.  Assist children with special needs are acquitted to find gainful employment.  Set up curriculum for children with special needs. Interaction with students parents to discuss their child's needs and performances. 

Singapore Cambridge GCE (1989)- 7 passed grades achieved 

Customer service qualification 2022

Customer service qualification 2023

Cleaning and hygiene certificate 2020