Lourdes Linton

Accomplished multi-lingual sales professional with a consultative sales approach. Extensive combination in sales, marketing, and public relations with a genuine commitment to customer service satisfaction. Skilled in business development in addition to acquiring and maintaining a book of business.

• Cross sell & upsell & negotiate healthcare plans
• Strong ability to overcome objections
• Strong customer focus with ability to identify and solve problems
• Excellent written and verbal communication
• Ability to exercise judgement, show empathy, consult vulnerable clients
• Ability to organise, prioritise and manage my own workflow
• The ability to work well in a team environment as well as independent
• Build and maintain new and existing accounts with exceptional customer service
• Translating healthcare coverage's from English to Spanish as well as interpreting policy documents.

A Level or equivalent in Business Administration