About Luke Lynch:
I have worked in complex, mission critical and large IT environments, using and managing multiple vendors, internal support and development teams to deliver successful business outcomes for 24 years.
I have significant experience of setting up, running and improving service teams, systems and processes across multiple global Companies and consultancies. Including building capabilities from scratch. Looking at areas of efficiencies and wasted effort in processes and teams have provided significant savings during my career.
Having worked for both Managed service providers and consultancies I have extensive experience managing partners and vendors, knowing what good looks like from both sides it allows me to tailor services, contracts and processes to bring the highest levels of service and maintain margin whilst operating the contracts.
Experience
24 years of working in mission critical IT service roles for large complex SAP implementations
Education
Executive Leadership course at Said Business school
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Jobs near Crowthorne, Bracknell Forest
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Customer Service Advisor
3 weeks ago
Direct apply
Covise London, United Kingdom**Job purpose**: · We have partnered with several UK and international universities to launch a new online education platform. We are looking for 3 customer service representative/advisor to join our global customer service team to help us manage queries from students, lecturers ...
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Cma1831 Digital Transformation Project Officer
2 weeks ago
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Competition & Markets Authority London, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £34,113 - £38,325**Job grade**: · - Higher Executive Officer**Contract type**: · - Permanent**Business area**: · - Corporate Services**Type of role**: · - Administration / Corporate Support · - Digital · - Information Technol ...
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Specialist Support Officer
4 weeks ago
Referment London, United KingdomJob Description A leading technology driven hedge fund, known to be at the forefront of technology and innovation have an exciting opportunity available in their London based infrastructure team for a bright and enthusiastic End User Computing Engineer. The company has successful ...