Mahia Begum

Recently graduated Physician Associate Student at the Hull York Medical School and working part time as a clinical HCA with Modality Partnership and as a phlebotomist with Our Future Health in partnership with Boots. 

Relevant skills 

• Student Physician Associate (Sept 2022 – June 2024) 
• Clinically trained and competent in venepuncture, cannulations, POCT, catheterisation, suturing, scrubbing and placing NGT tubes. This list is not exhaustive with evidence via ePortfolio.
• Performing the appropriate examinations and writing referrals to secondary care departments.
• Liaising between GP services and secondary care through advice and guidance.
• Direct involvement and discussion with GP supervisors in the diagnosis and management of patients and follow-up.

Work History 

• Bank Clinical HCA | Modality Partnership | May 2024 – Present 
• Assisting in blood clinics to enhance service user experience and reduce waiting times and long term condition reviews.
• Liaising with staff and student nurses and being an active team member.
• Assisting in GP audits and data collection.
• Carrying out independent consultations and using services such as EMIS and SystemOne.

• Phlebotomist | Boots | March 2024 – Present 
• Carrying out independent clinics for participants taking part in national research project by ‘Our Future Health’ to meet daily targets.
• Familiarity with company SOP’s and driving product sales.
• Prompting participants and offering advice where necessary regarding abnormal readings during data collection of blood pressure/lipids profiles in a dignified manner.

• Science Tutor | Ideal Centre for Tuition | May 2023 – June 2024 
• Tutoring science to students in KS3/4, planning and managing 1-1 sessions and group learning. 
• Recording student progress and creating engaging and informative sessions targeting knowledge gaps, catering to the student and parent’s needs. 
• 100% pass rate of GCSE science students taught by me in academic year 2022-2023. 

• Teaching Assistant |Kumon | Feb 2019 – Sept 2022
• Adapting to students’ requirements and guardian requests to meet and achieve targets. With proven track record of student improvements over the course of 3-6 months. Which saw an increase in onboarding of students to the company through guardian references leading to an extension of my contract by the employer.
• Data handling and keeping record of student progress, general cleaning and organising duties within the classroom. 
• Multitasking between groups of 2-5 students at a time, adapting communication and building trust. 

• Crew Member |McDonalds| April 2021 – Oct 2021
• Demonstrated ability to work under pressure and adjust to procedures quickly.  
• Helped in exceeding company targets in both June and July.
• Competent with all tasks given including cleaning, cooking, organising, cash handling and communicating and dealing with customer complaints respectfully.

•  Retail Sales Assistant |Sue Ryder | Sept 2020 – Jan 2021
• Keeping track of inventory, cash handling and processing refunds as well as shop floor maintenance.
• Labelling, pricing, and shelving stock to company standards
• Promoting sales and events to encourage engagement e.g., raffle draws.
• Providing high standards of customer service and confidently answering customer queries.

• Medical interpreter |AA Global | 2018 – 2022
• Consistently providing high standards of service with evidence of 100% excellent rated client satisfaction across 5 years and awarded increase in pay rate.
• Strong communication skills demonstrated, working alongside various healthcare professionals in clinics, patient homes and public talk sessions.

• Domiciliary Care Assistant | YourChoice4Care | 2019 
• Assisting nursing team in client record keeping and creating management plans.
• Administering and collecting clients’ medications as in the management plans.
• Keeping clients’ company and assisting staff with duties such as moving, cooking and cleaning duties within clients’ homes.

• Waitress/server |Hessle Tandoori | Dec 2018 - Dec 2019
• Admin duties, managing telephone calls and taking bookings.
• Greeting and seating guests, engaging in appropriate conversation, and always ensuring high quality customer service.
• Maintenance of front of house and general cleaning duties of silverware and linens, disturbing condiments, organising tables, and dealing with customer requests, praise, and complaints.
• Working within a team in a fast-paced environment to ensure smooth service.

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• Pharmacy Assistant |Boots| 2017 
• Responding to telephone queries, processing orders and maintenance of shop floor.
• Checking inventory, labelling, and discarding of expired stock.
• Restocking and cleaning shelves, organising prescriptions, and aiding senior staff with general pharmacy duties.