Manda Coffield
Customer Service / Support
About Manda Coffield:
2+ years experience as a community manager with some project manager experience too. Passionate about gaming communities and helping them strive.
Experience
My duties as a community manager include (but not limited to):
- Managing a team of Discord moderators
- Creating and managing content calendars for social media
- Setting up and maintaining Discord bots
- Posting patch-notes, updates and announcements to relevant channels
- Managing the game community from different platforms
- Hosting events, games and giveaways within Discord, Telegram and Twitter
- Consistently engage with community and actively respond to and answer community queries
- Delegating tasks to other team members
- Assisting in any admin work
- Maintaining a support system for the community
Education
Higher National Diploma in music.
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