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Marc Gatti

Marc Gatti

approachable, team player, work to rule, patience

Customer Service / Support

Edinburgh, Edinburgh

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About Marc Gatti:

Hi, I’m a fresh person who has a great work Ethnic and put work first, I’ve worked in the motor industry for Arnold Clark for the last 10 years and come To work daily and give it my all, I manage a team and work closely with customer to ensure their experience is amazing and they leave happy, it can be hard but I make it work, keep smiling and make conversation personal too, I have to work to rule and manage a health and safety process. 

Experience

Manage a team of 16 and completed several courses to ensure my management skills are on point, I manage around 20-30 customers daily in person plus phone calls and emails, I like speaking to customers and making their visit one to remember, I manage complaints And always follow up everything. my Staff are managed and I make communication key

Education

IMI level 3 automotive Management 

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