Marco Cuttin

As a commercial and technical manager with 25+ years of experience in the telecom and technology sectors, extensive experience managing large accounts valued at over US$100m has become a routine task. The accumulated know-how involves identifying stakeholders and nurturing C-level customer relationships, which can be valuable in advising and supporting the development of end-to-end technical and commercial strategies for the telecom industry. 

My career encompassed software development, product lifecycle management, sales, channel management, business development, business insights, strategy and account direction.

I am an Italian citizen with UK Settled Status and an Enhanced DBS certification. Fluent in English, Spanish & Italian.

2009-pres      Freelance Consultant                                                                                                     UK

• Advised several SMEs in the UK and other markets (Spain, Venezuela, Brazil) on operations, marketing, and technology. 
• Identified lucrative short & medium-term market segments using market intelligence analysis.
• Supported SMEs to reduce their expenses by better utilising their existing infrastructure.
• Slashed CAPEX by 20% by substituting IT vendors with minimum impact on end-users. 
• Worked as a specialist for the Gerson‑Lehrman Group (GLG) Council.
   

NOKIA                                                                                                                                     Venezuela

2007-2009     Business‑insight Head & Senior Strategic Marketing Manager for Latin America.

2006-2007     Sales Director Verizon-Venezuela account.

2005-2006     Latin-America Senior Systems Marketing Manager.

1999-2001     Professional Mobile Radio (PMR) Venezuela Sales Manager.

1994-1999     CANTV (Venezuela’s Incumbent CSP) Account Manager.

Account Management and Sales.

• Responsible for the account’s revenue, market share, and P&L. Led and assisted a team of 40+ professionals on pre-sales, sales, supply chain, implementation, collection and post-sales support. 
• Sold over US$140m to the largest mobile provider in Venezuela.
• Crafted a multi-year growing revenue stream of US$10m by replacing other vendors’ infrastructure.
• Surpassed yearly sales quota by 40%. Preserved 90% of the account share, preventing a competitor from gaining an additional 20%. Oversaw sales pipelines of over US$100m 
• Managed Venezuela’s PMR product line VAR with a US$250.000 sales quota.
• Organised promotional activities to support the channels’ sales with a US$75.000 budget.
• Created Nokia’s Movilnet (Mobile Service Provider) account by selling Venezuela’s first wireless data network for over US$2m. 
• Prepared tenders and reviewed responses on behalf of clients on projects netting over US$100m.
• Linked with business and technical product managers, gaining fast access and accurate information to explore, in 30-50% less time, viable solutions to customer needs

Marketing.

• Proposed the upgrades and integration roadmap for a newly merged nationwide mobile operator (approximately 500RBS, over US$100m) using technology and business insights. 
• Increased Nokia’s accuracy of attainable forecasting markets, by 10%, in Latin America.
• Evaluated the product marketing and corporate communications region’s promotional activities.
• Lobbied CONATEL (Venezuela’s Telecom regulator) to amend the designation of a frequency band.

MOVILNET (Verizon-Venezuela)                                                                                               Venezuela

Venezuela’s largest Mobile operator with over 14.8m subscribers and 50% market share (2012). 

2001-2005     Product-Services Development Manager

• Led, facilitated and coached cross-functional teams of over 30 experts (local and international).
• Developed new wireless services and expedited through viral marketing a 3:1 their adoption growth.
• Improved company financials with Value-Added Services (VAS), generating over US$1.4m (EBIT).
• Liaised between the marketing & technical units of Movilnet and Verizon International.
• Presented the evolution of key projects of over US$100.000 at executive levels (C-level).
• Managed the Product Life Cycle of mobile services and established pre-mortem analysis.

INFOTROL CA (Industrial Control and Security Systems software development start-up)               Venezuela

1989-1994     Software Development Project Manager

Volunteering Experience

• Vice-Chair of Governors at Highdown School and Sixth Form Centre (2017- present).
• Board Member & IT Chair at the International School of Caracas (2008-10).
• Board Member of Venezuela’s Chamber of Telecom (1999-01).

• Introduction to Project Management with PRINCE2 at Udemy.com (2022)
• Programming for Everybody (Getting Started with Python) Coursera.com (2020)
• PTLLS Level 4 – Preparing to Teach in the Lifelong Learning Sector, London Institute, UK (2012).
• Product Development at London City University, UK (2010).
• Business Development Management Exec. Program at Thunderbird University, US (2006).
• Introduction to Project Management at PMI, Venezuela (2004).
• Marketing Management Exec. Program at Columbia University, US (2001).
• Telecommunications Management Exec. Program at IESA – Venezuela’s Leading Business School, – Venezuela (1997).
• MSc. / BSc. Electronics Engineering at Simón Bolívar University, Caracas, Venezuela (1994).