Marlon Mangoba

A dedicated psychology graduate from the University of Roehampton, I possess a deep understanding of human behaviour and a strong desire to apply psychological insights in a professional context. Seeking a psychology-related role to leverage my expertise in psychology principles, research methods, and effective communication. With a background in managerial, customer service, and hospitality positions. I bring robust interpersonal skills and a commitment to build my skill set in the workplace. My experience as a sales team manager and lifelong basketball team captain has honed my leadership and team-building abilities. I offer dynamic and loyal support, embodying a passion for people and a relentless dedication to team success. 

LEVI STRAUSS & Co.

Keyholder | Paid Part time | July 2022 – Present day

Duties Included: 

• Managed daily store operations, including opening/closing procedures, inventory management, and team supervision.
• Developed leadership skills by training and mentoring a team of sales associated to achieve sales targets and provide exceptional customer service. 
• Employed effective communication to address customer inquiries, resolve concerns, and ensure a positive shopping experience.
• Collaborated with management to implement visual merchandising changes, enhancing aesthetics and promoting featured products. 

University of Roehampton, London

• First class honours in BSC in Psychology and Criminology