Marta Pogracka

An energetic, hardworking, caring, and compassionate individual with significant experience in customer-facing roles working with teams. Capable of caring for people, supporting their mental health, assisting them with daily life, monitoring medication, and ensuring their comfort. Excellent time management, communication skills, and customer awareness. Accustomed to working in a challenging environment, particularly when managing multiple tasks and priorities simultaneously. Strong observational and problem-solving skills. Fluent in Polish and proficient in English.   Currently studying a degree in health and social care as I am eager to apply my theoretical knowledge within a practical setting where I can apply my skills and grow professionally. 
 

Dedicated and adaptable professional with over 20 years of experience across hospitality, healthcare support, and customer service roles. Strong background in restaurant service as a bartender, waitress, and cashier, delivering high-quality customer experiences in fast-paced environments. Experienced as a General Assistant in a hospital food department, supporting food preparation, safe handling, and patient meal delivery. Additional experience as a Care Assistant, providing compassionate, person-centred support to individuals with varying needs. Known for reliability, strong communication skills, and the ability to work effectively as part of a team while maintaining high standards of service and care.

This year I became a student at Oxford Brooks University on a BSc ( hons) Health Wellbeing and Social Care.