meryem rafiai

Receptionist administratot l Hospitality

Tourism / Travel / Hospitality

Nottingham, Nottingham

Services provided

After graduating with a focus on communication and didactics from Faculte de science de leducation, I've honed my expertise in customer relations and language services. Currently, I manage front desk operations at Beeches Hotel, prioritizing exceptional service and seamless coordination between departments. My proficiency extends to editing and copywriting, skills I've refined through years of freelance translation work.

My career is characterized by a commitment to clear communication and cultural understanding. At Beeches Hotel, our team strives to create a welcoming environment, and my role as a reception administrator plays a pivotal part in this. As a Freelance Translator, I ensure accuracy and maintain cultural nuances in every project. Educating young minds in French honed my ability to convey complex information simply and effectively, a skill I bring to every professional interaction.

Receptionist

Translator

Approximate rate: £30 per hour

Experience

Practical, fast learner, creative, dedicated and costumer-focused front desk agent with experience in front desk management, costumer service, and team coordination within hospitality and retail environments. Skilled in handling guest relations, end-of-day banking, event coordination, and administrative tasks with attention to detail and efficiency. Additionally experienced in teaching, translation and language instruction, sales, showcasing a versatile skill set in communication, organization and service excellence. Polyglot, with a commitment to ensuring a welcoming and seamless experience for all costumers.