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Middleton
Mia Chan

Mia Chan

Localisation QA Team Lead

Arts / Entertainment / Publishing

Middleton, Leeds

Social

Services offered

As a Localisation QA Team Lead and tester, I ensure that games are accurately and consistently translated into Traditional Chinese for Hong Kong and Taiwan markets. I work with multiple clients and platforms, testing games for functionality, linguistic, and cultural issues, and reporting bugs in Jira. I have successfully delivered over 20 projects with high quality and efficiency, meeting the deadlines and specifications of the clients.

I am also a freelance translator and editor, with a passion for language and communication. I translate and transcreate copies from English to Traditional Chinese (Hong Kong) for various purposes and industries, such as marketing, education, and entertainment. I have also handled editorial work for publishing books at Good Year Trading Company, a leading publisher in Hong Kong. I have contributed to the publication of two books, "Keto with Zoe" and "6 Castle Road", which are bestsellers in the health and fiction genres.

I hold a Master of Science in Entrepreneurship from Cranfield School of Management, where I gained valuable knowledge and skills in business management, innovation, and leadership. I also have a Bachelor of Arts and an Associate of Arts in Language Interpretation and Translation from Lingnan University, where I honed my linguistic and intercultural competencies. I am certified in strategic management and leadership by the Chartered Management Institute, and in machine translation post-editing by RWS Group.

I am a motivated, adaptable, and collaborative professional, with a keen interest in localisation, translation, and editing. I am always eager to learn new skills and technologies, and to apply them to my work. I am looking for opportunities to leverage my expertise and experience in the localisation and publishing industries, and to create value for the clients and the users.

Freelance translator
Interpreter
Freelance editor
Project manager
Localisation qa team lead
Localisation qa technician
Approximate rate: £ 15 per hour

Experience

Universally Speaking – Localisation QA Team Lead (March 2022 – March 2023)

  • Communication, Team-Work, Leadership, Problem Solving, Project Management: Manage testers to make sure they finish tasks requested by clients, write daily reports for both internal and external use, communicate with clients, conduct PDPs with testers
  • Projects: The Last of Us, Uncharted (Sony), The Quarry (2K), Undisputed (Steel City), various mobile games (NetMarble)

Universally Speaking – Localisation QA Technician (November 2021 – March 2022)

  • Game Testing, Localisation, Proofreading, Editing: Test games in mobile, console and PC in Traditional Chinese (Hong Kong & Taiwan) and Simplified Chinese, review and edit translations using CAT tools such as MemoQ and XLOC, write up bug reports on Jira and Helix
  • Projects: Grapple Dog (Super Rare Originals), Rollerdrome (Roll7)

Silent Sounds Communications Ltd: United Kingdom – Freelance Interpreter (September 2021 – September 2022)

  • Communication, Interpreting: Trilingual interpretation in English, Cantonese and Mandarin; Service was mostly for NHS patients who have difficulties communicating in English

Idea Publication: Hong Kong - Freelance Editor (November 2019 - Present)

  • Team-Work, Problem Solving, Customer Service: Arranged, produced and edited books in Traditional Chinese, written Cantonese and English

CASETiFY: Hong Kong - Customer Service Officer (November 2019 - June 2020)

  • Customer Service: Managed daily enquiries and complaints with customers enquiries via emails and social media
  • Organisational Development: Discuss products' improvement and company's development during weekly meeting with team leader
  • Localisation: Translated English copies into Traditional Chinese for CASETiFY's website, so as to broaden customer base in Chinese speaking countries (i.e. Taiwan, Singapore, Malaysia, China)

Idea Publication: Hong Kong - Project Manager (February 2017 - September 2019)

  • Organised, produced and translated 3 translation works ("Book of No Sleep" series) from English to Traditional Chinese
  • Edited more than 20 books in Traditional Chinese and written Cantonese during 3-year work period
  • Discussed and assisted with book-related design
  • Analysed potential authors on popular writing platforms in Hong Kong

Education

MSc Management and Entrepreneurship: Cranfield University, Cranfield, UK (September 2020 – September 2021)

  • Relevant course work: Accounting and Finance, Corporate Entrepreneurship, Disruptive Innovation, Entrepreneurial Finance, Entrepreneurship, Family Business Management, Managing Business Growth, Managing Operations, Social Entrepreneurship, Strategic Management, Strategic Marketing
  • Thesis topic: A Business Plan for a Cantonese audiobook platform – CanTalk
  • Award Overall Mark: 68

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