Mia Harkavy Neale

I am a hardworking, reliable, self-motivated and trustworthy sales assistant with experience in customer service, stock replenishment and till operations, who loves working as part of a team. I always make sure I am well-presented and punctual. My work experience also includes engaging with customers, serving teas, coffees, cakes and light lunches. I worked with my last employer for 3 years and have balanced working with my studies at A-level and University. I’ve just finished my second year of a MEng in civil engineering at the University of Bath. I am living in Bath year-round, located near Oldfield Park station. I am currently seeking 16 hours a week in Bath and feel my experience would make me a perfect fit for any customer facing roles. I am completely flexible throughout the summer and other holidays, and would be available to work around my studies in term time (beginning October 2024).

Front of house | princess pavillions café | july 2023 – september 2023

• Engaging with customers, serving coffees, cakes and light lunches 
• Working in a small team, on own initiative and following instruction from my supervisor
• Keping bar and café areas clean and clear of clutter.

Sales Assistant | Cream Cornwall | June 2021-April 2024
Falmouth Store: June 2021–october 2022 | Bath store: October 2022-present

• Assisting customers, informing them of promotions that may encourage purchases, providing product information and answering queries.
• Processing purchases through the till (Shopify), including card and cash payments.
• Opening and closing the till at the beginning and end of the day, cashing up. 
• Checking in stock orders against delivery notes and raising discrepancies.
• Assisting in manual stock takes.
• Replenishing stock.
• Keeping shop floor clean and well merchandised.
• keeping the stock room clean, tidy, and organised, and informing managers when stock is low.
• executing the cleaning rota along with other members of the team.
• Keeping prices on stock consistent and up to date

University of bath | Civil Engineering (4-year integrated masters) | september 2022 - present

• I have successfully completed my first 2 years

Truro College | A-Levels (A*-C) | September 2019 – June 2022

• Maths, Physics, Graphic Design: A, A, A

Penryn College | gcse’s (9-1) | September 2014 – july 2019

• Computer Science - 9
• Maths – 8
• Further Maths - B
• English Speaking – Distinction
• English Lit/Lang – 8
• Physics – 8
• Chemistry – 8
• Biology - 8
• Religious Studies - 8
• French - 7
• Art and Design - 5