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Michael Hughes

Michael Hughes

Strategic Leader in driving Process Excellence

Customer Service / Support

Milton Keynes, Central Milton Keynes, Milton Keynes

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About Michael Hughes:

I’m a results-driven professional with over a decade of experience in financial services, specialising in collections, asset management, and remarketing across both UK and international markets. Currently serving as Topic Owner for Collections & Remarketing at Daimler Truck Financial Services GmbH, I lead global initiatives that translate complex market needs into scalable solutions, enhance operational efficiency, and foster cross-market collaboration.

My career has been defined by a passion for process optimisation, stakeholder alignment, and continuous improvement. I’ve successfully delivered end-to-end solutions from concept to go-live, moderated international communities to drive best practice sharing, and partnered with IT teams in agile environments to ensure business-ready delivery.

Experience

My career has been defined by a passion for process optimisation, stakeholder alignment, and continuous improvement. I’ve successfully delivered end-to-end solutions from concept to go-live, moderated international communities to drive best practice sharing, and partnered with IT teams in agile environments to ensure business-ready delivery.

Education

I hold a PRINCE2 Foundation certification and thrive in dynamic, cross-functional environments where strategic thinking, stakeholder engagement, and operational excellence intersect.

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