Mital Jiwani

I am a very hard working and dedicated person who likes to take challenges and risks. I am excellent at working in a team. Providing quality services to customers or service users is something that I take pride. My knack for maintaining open lines of communication and ensuring a smooth workflow contributes to seamless operations. As a reliable team player with outstanding interpersonal skills, I am dedicated to consistently delivering remarkable results. I am an incredibly organized and efficient assistant with a solid background in Customer Services. I excel at managing intricate calendars and co-ordinating tasks. I am seeking opportunities within the Retail and Customer Service, and however I am open to any new challenges. I am a quick learner and would be a credit to your company.

·        Excellent customer service skills to work with people from varied backgrounds.

·        Able to prioritise and be methodical, also adopt a logical approach to solving problems.

·        Cash handling skills for taking payments by both cash and card.

·        Able to work independently alone using own initiative to make good decisions.

·        Fluent in English, Hindi, and Gujarati.

·        IT Skills: Microsoft Office (Word and Excel)

Sheffield Hallam University, 2023 – 2024

MSc International Business and Marketing

§  Modules: Marketing, Principles of Business, and Management

Sikkim Manipal University, Manipal Kernataka (DLP), 2002 – 2005

MBA (Masters of Business Administration)

§  Modules: HR and Marketing

§  Grade: Distinction