Mustafa Jahangir

I have over five year’s of Administration and Customer Service experience, gained in a range of Non-profit Organisations and Fast-Food Industries. I am looking for a role in a fast paced, customer focused environment where I can use my current skills and experience and at the same time gain new skills. I have good knowledge of advising and resolving customer queries and handling cash and card payments. Throughout my career, I found myself a team player having very good relationship with teams, business partners and trade.

Organisation Name: Taco Bell        Designation: Trainee Store Manager

Job Duration: April 2023 to up till now

·        Coordinate daily Front of the House and Back of the House restaurant operations

·        Deliver superior service and maximize customer satisfaction

·        Organize and supervise shifts, train new/current employees on proper customer service practices.

·        Overseeing stock levels, ordering supplies and handling customer enquiries and complaints

Organisation Name: KFC Fast Food Restaurant                   Designation: Team Lead

·        Handling customers complaints, training new staff

·        Making staff Rota and recruiting new staff

·        Serving customers as per their orders

·        Handling deliveries reforming deliveries services   

Organisation Name: Al Rahber           Designation: Volunteer

Job Duration: April 2022 to present

Job Responsibilities Includes:

·        Handling office tasks, such as filing, generating reports and presentations, setting up for meetings and reordering supplies.

·        Answer queries from potential donors

·        Order office supplies and research new deals and suppliers

·        Check & Balance on all purchase deals, checking quality and quantity of goods.

·        Checking payments/Invoices and stock level

·        Communication, dealing, develop and maintain relationships and with donors.

Degree: Bachelor in Arts (BA)                       Institute: Hazara University                          (Pak)                             Year: 2008