Myles Gilbert-Campbell

I'm naturally curious and love to study how people engage with new-age financial products. My background as a Historian at University has given me a great platform in developing research techniques and interpreting the data.
I will use quantitative and qualitative data to:
Identify your company's key strengths, weaknesses, and competitive position in the market
Conduct market research and end-user research
Create low-cost prototypes to iterate and explore multiple avenues
Craft the value proposition of the product and paint the story for why the product matters
Back up the narrative with compelling evidence
Design an intuitive user experience that enables others to use your product

Swyftx, London, UK (FTC) October 2021-Present Researcher (UX) • Identify and investigate the main issues users are having on the platform (App and Desktop) • Investigate user transactions • Verify KYC documents for compliance • Oversaw exponential user growth. Over 50% in 3 months. • Monitor suspicious activity and generate SMRs for compliance • Validate user transactions on the relevant Blockchain • Explain Blockchain transaction processes to users • Analyse the history of user payments on specific Crypto networks (BTC, ETH, DOT, ADA, XRP) Cryptonary, London, UK (FTC) January 2021 – September 2021 Research Analyst ● Customer Insights ● Digital Asset Research ● Compliance (KYC) ● Responding to customer queries on projects/tokens/coins ● Monitoring social media posts (IG/FB) ● Analyse CPRO member feedback ● Keeping up to date with latest developments in crypto news Get Skills Ltd, London, UK (FTC) July 2020 - January2021 Training Coordinator ● Streamlined the compliance process for getting young adults onto construction training courses ● Use of Zoho software platform to analyse and organise past practices, aiming to utilise data storage to enable a more efficient business model.

EDUCATION: Queen Mary University of London 2017-2019 Master of Arts in History (MA) (Distinction) Honours Thesis: ‘A Macro study of the relationship between culture and biology throughout human history’ Relevant courses: History of Emotion, History of Science, Interpretation of Historical Data Sets The University of Westminster 2013- 2016 Bachelor of Arts Honours) in History (2:1)